Privacy & Cookies

The Oceanana Motel ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, store, and protect information you share with us through our website, guest inquiries, and stays at our property. It also explains our use of cookies and similar tracking tools.

Information We Collect

We may collect information you provide directly and information collected automatically when you visit the site.

Information you provide may include:

• Guest inquiry details such as name, email address, phone number, stay dates, and message content.
• Reservation or stay details such as room type, occupancy needs, special requests, and arrival or departure preferences.
• Communication details you share with our front desk or team by phone, email, or message.

Information collected automatically may include:

• Device, browser, and operating system information.
• IP address, approximate location, and access times.
• Pages viewed, clicks, referral sources, and browsing activity on the site.

How We Use Information

We use this information to respond to inquiries, manage reservations, provide guest services, improve the website, maintain internal records, and support safety and security operations.

We may also use contact information to send booking updates, pre-arrival information, housekeeping or check-in notices, and other important service communications related to your stay.

Cookies and Analytics

Cookies are small files stored on your device that help the site function properly, remember preferences, and understand how visitors use the site.

We may use cookies and analytics tools to measure site traffic, improve performance, and better understand guest interest in our rooms, amenities, and location. You can disable cookies in your browser, but some site features may not work as intended.

SMS and Guest Messaging

If you provide a mobile number, you may receive text messages related to your reservation or stay, such as confirmation details, check-in instructions, room readiness updates, or responses to service requests.

• Reply STOP to opt out of SMS messages.
• Reply HELP or contact the front desk for assistance.
• Mobile opt-in data and consent are not shared with third parties for marketing.

Sharing Information

We do not sell your personal information. We may share information only with trusted service providers, when required by law, or in connection with a business transfer.

We may also share information when needed to protect guests, staff, property, or the security of our website and systems.

Data Retention

We keep information only as long as needed for guest service, business operations, legal compliance, dispute resolution, and recordkeeping. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we handle. However, no website or storage system can be guaranteed to be completely secure.

Your Choices

You may request access to, correction of, or deletion of the personal information you have provided, subject to legal and operational requirements. You may also opt out of non-essential marketing communications.

Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with a revised last modified date.

Last Modified: July 2026

The Oceanana Motel ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, store, and protect information you share with us through our website, guest inquiries, and stays at our property. It also explains our use of cookies and similar tracking tools.

Information We Collect

We may collect information you provide directly and information collected automatically when you visit the site.

Information you provide may include:

• Guest inquiry details such as name, email address, phone number, stay dates, and message content.
• Reservation or stay details such as room type, occupancy needs, special requests, and arrival or departure preferences.
• Communication details you share with our front desk or team by phone, email, or message.

Information collected automatically may include:

• Device, browser, and operating system information.
• IP address, approximate location, and access times.
• Pages viewed, clicks, referral sources, and browsing activity on the site.

How We Use Information

We use this information to respond to inquiries, manage reservations, provide guest services, improve the website, maintain internal records, and support safety and security operations.

We may also use contact information to send booking updates, pre-arrival information, housekeeping or check-in notices, and other important service communications related to your stay.

Cookies and Analytics

Cookies are small files stored on your device that help the site function properly, remember preferences, and understand how visitors use the site.

We may use cookies and analytics tools to measure site traffic, improve performance, and better understand guest interest in our rooms, amenities, and location. You can disable cookies in your browser, but some site features may not work as intended.

SMS and Guest Messaging

If you provide a mobile number, you may receive text messages related to your reservation or stay, such as confirmation details, check-in instructions, room readiness updates, or responses to service requests.

• Reply STOP to opt out of SMS messages.
• Reply HELP or contact the front desk for assistance.
• Mobile opt-in data and consent are not shared with third parties for marketing.

Sharing Information

We do not sell your personal information. We may share information only with trusted service providers, when required by law, or in connection with a business transfer.

We may also share information when needed to protect guests, staff, property, or the security of our website and systems.

Data Retention

We keep information only as long as needed for guest service, business operations, legal compliance, dispute resolution, and recordkeeping. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we handle. However, no website or storage system can be guaranteed to be completely secure.

Your Choices

You may request access to, correction of, or deletion of the personal information you have provided, subject to legal and operational requirements. You may also opt out of non-essential marketing communications.

Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with a revised last modified date.

Last Modified: July 2026